TestNav Malfunction with CMAS

By Shania Martinez

April 9, 2024, was supposed to be a normal testing day for all juniors at Pueblo County Highschool, myself included.
 
Everything started off as normal procedure. We entered our testing rooms, we turned in our phones, we got our password slips, and we waited for instructions. 

That was when the first problem started happening. Many, if not most of the juniors’ computers would not let them even get into the app. 

My homeroom teacher had to call for help to get the problem situated. After everyone was able to get on I thought that for sure there wouldn't be any more issues, but that was until, not even 10 minutes into the test, another issue began. 

Everyone in my homeroom had been stopped from taking the test. The app wouldn't let us back into the test no matter how many times we refreshed it. Yet again had to get help. I would like to say that this would be the last time we had an issue with the test, but it wasn’t because we had to restart our computer completely after that. I finally was able to finish my test with the small amount of time remaining when I got back on.

Even though tests can be stressful and the malfunction didn't make it any easier I'm glad that we had staff that was able to try and help solve the situation. I just hope we never have another test malfunction again. They can be very chaotic.

Hopefully, the rest of the population will stay off Youtube while we continue the April testing marathon; a myriad of online tests.